Travelers flying out of the Baton Rouge Metropolitan Airport on Wednesday may have waited in longer check-in lines than usual because airlines lost Internet access they needed to confirm flight reservations.
A phone line problem that happened between Tuesday night and Wednesday morning caused an Internet blackout for the airlines for several hours until the problems were fixed by 2 p.m. Wednesday, said airport spokesman Jim Caldwell.
During the outage, airport workers confirmed flight reservations over the phone with the national airline offices and issued hand-written boarding passes.
The Internet problems caused longer waits for passengers trying to check in but no other major problems, according to Caldwell. He said security procedures remained the same.
“It’s a slower process, but they have a procedure in place for when that happens,” he said.