Staff members at the Livingston Parish Library were putting new tech devices — many of them Christmas gifts — to good use Friday during one of the library’s newest programs, One-On-One Tech Help.

Susanne Orr attended the session with her new Sony Walkman in hand and, within 30 minutes, left knowing how to download audiobooks to her device.

“I sure hope I can do this,” Orr said, armed with a pamphlet with explicit instructions on how to master the process. “I couldn’t figure out how to do it on my own.”

“Now, if I can actually do it, I’ll be sending her flowers once a month,” Orr said of library associate and One-On-One Tech Help instructor Sarah Banz.

Library patrons received the free high-tech help at the Livingston Parish Library’s Denham Springs Branch, one of two branches in the library system to host the Friday event. The Albany-Springfield Branch also offered the session.

The program aims to help patrons learn how to use their new tablet, download apps on their smartphones, set up a new email address or check out Facebook. Patrons receive a 30-minute session with a library staff member who walks them through the steps to reach their goal.

Patrons can receive help with how to turn on their new device — including iPads and iPhones — to how to download apps and access e-books, Banz said.

“We don’t fix things (computers and devices),” Banz said.

Catherine Holland purchased her iPad in July, but she’s only used it for a few things and now wanted to know how to download e-books, magazines and newspapers to her device. Since getting the iPad, Holland said, she’s mostly used it for email, taking photos, accessing Facebook and weather apps.

Banz showed Holland how to download a new app to her iPad, how to register for software and how to access the library’s full list of e-books.

“That’s nice that they have the instructions printed out,” Holland said of the step-by-step process needed to access e-books and other online materials from the library using her iPad.

The e-books stay active on the device for 21 days and automatically expire but never accrue a late fee, Banz said. The Livingston Parish Library allows patrons to check out five e-books at a time, she said.

Holland said she plans to bring her iPhone to the next session, and Orr said she plans to bring her iPad next time to learn how to access e-books from the Livingston Parish Library’s website.

“I want to see if I can do this first before I tackle something else,” Orr said.

The next One-On-One Tech Help session will be from 2 p.m. to 4 p.m. Friday at the South Branch Library, 23477 La. 444, Livingston. Registration is required by calling the preferred library or by registering online at