Toll-free insurance numbers posted

Homeowners who can’t get to their policies can call their insurance companies toll free to file a claim using a list compiled by the Insurance Information Institute.

The list of numbers can be found here: Insurance Information Institute.

The organization encourages people to file claims as soon as possible and noted that it may take some time to get through to some numbers because of volume from the storm.

Flood insurance is separate from property insurance. Flood insurance policyholders who don’t know who their insurer or administrator is can contact the National Flood Insurance Program at (888) 379-9531. The only information required is your name, the state where you live and your Zip code.

National Flood Insurance Program

National Hurricane Center

The Advocate’s Hurricane Tracking page’s weather page with information from Weather Underground

WBRZ Weather page

Information updated continuously from the WBRZ weather team of Pat Shingleton, Dave Nussbaum, Ryan Davidson and Keller Watts.

How to report electricity outages


Report outages and monitor repairs at

DEMCO offers a free smartphone app in the Apple App Store or Android Market. Members will need password and their account number to use the app.

Outage and downed lines: (225) 261-1160.

Toll Free: (800) 262-1160.


Monitor outages and repairs at Entergy offers a free smartphone app in the Apple App Store or Android Market. Search for “Entergy.”

Text alerts on outages and repairs are available for customers. Account number is necessary to use the text messaging. Report outages: (800) 9-OUTAGE

Report dangerous situations: (800) ENTERGY Toll Free: (800) 262-1160 toll free.

Utility company executives say that no repair activities will begin until the storm passes and the winds drop below 30 to 35 miles per hour.

Source: Entergy Corp. and DEMCO

General Baton Rouge information

Red Stick Ready

Website by the Mayor’s Office of Homeland Security and Emergency Preparedness to provide critical information for East Baton Rouge Parish to prepare, respond to and recover from all emergency situations.

Baton Rouge Police

East Baton Rouge Sheriff’s Office

General Louisiana information

This Louisiana government website has a variety of links on the right side of the Homepage listing numerous agencies which handle emergencies for both metropolitan and rural areas.

Louisiana State Police

The Homepage of the State Police site has easy access to road closures and emergency information.

The American Red Cross

Before a hurricane threatens South Louisiana, the Red Cross wants you to gather enough emergency supplies to meet your needs. A portable kit, stored in a sturdy, easy-to-carry and water resistant container should have enough supplies for at least three days.

• A three-day supply of water (one gallon per person per day) and ready-to-eat non-perishable foods such as tuna, peanut butter, canned fruit, and juice boxes.

• A manual can opener and cooking utensils.

• A battery powered radio or television able to receive HDTV signals, and plenty of batteries.

• A first aid kit and reference guide.

• Prescription and non-prescription medicines, eye glasses, contact lenses, and hearing aid batteries.

• Copies of important documents such as a drivers’ license, birth certificate, insurance policies, and social security cards

•Cash - ATMs, debit cards or credit cards won’t work when the power is out.

• Extra clothing and blankets.

• Special items for infants, elderly or disabled family members.

• Emergency tools.

• Extra home and car keys.

• Food and water for your pets.

Make a Plan

The American Red Cross urges every household to make a home disaster plan by working together as a family.

Identify two meeting places - one in your neighborhood and one outside your neighborhood in case you cannot go back home.

Plan your evacuation route: know where you’re going and how to get there. Try to stay with friends or family outside an evacuation zone. Red Cross shelters should be used as a last resort, but if you choose to use these evacuation shelters bring sleeping bags, medicines, clothes and other items to cover your basic needs.

Be sure to make advanced preparations for your pets.

Individuals with disabilities and their families should also visit the Louisiana Office of Emergency Preparedness for more preparedness information.

• Find general hurricane preparedness info:

The American Red Cross Hurricane App.

The Hurricane and First Aid apps can be found in the Apple App Store, or at the Google Play Store for Android,, by searching for American Red Cross.

Safe and Well site

If affected by the storm, the American Red Cross Safe and Well web site, an internet-based tool that allows people affected by a disaster to let their loved ones know of their well-being.

Safe and Well: