WWL-TV: New Orleans keeps double-billing residents for sanitation services in what one woman calls 'a scam' _lowres

Dozens and likely hundreds of New Orleans residents have been double-billed for sanitation services every month for years without any way of knowing it, a WWL-TV investigation has found. (Photo from WWL-TV)

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Dozens and likely hundreds of New Orleans residents have been double-billed for sanitation services every month for years without any way of knowing it, a WWL-TV investigation has found.

One woman who was victimized for 15 years before stumbling on the truth calls it a "scam" because the city is only willing to reimburse her for three years' worth of errors and refuses to make the basis for the charges clear on bills.

No New Orleans home or business has been cut off from city water service for failure to pay trash collection fees, despite the passage a year and a half ago of a city ordinance that granted such power to Mayor Mitch Landrieu’s administration.

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