Apple Inc.’s refusal to unlock the iPhone of Baton Rouge murder victim Brittney Mills is drawing national attention.

A story posted on bears the headline “IPhone That Could Solve Louisiana Mom’s Murder Languishes Unused.” In the article, Mills’ family members say Apple could deactivate the phone’s encryption features, which would reveal text messages or other information that might reveal Mills’ killer.

“In so many words, they refused to help us,” Tia Mills, Brittney’s sister, told Bloomberg. “I was really astonished about that.”

In other cases, Apple has said deactivating the phone’s encryption would make users’ data less secure, from criminals as well as government.

Three members of the Mills family attended a March 1 U.S. House Judiciary Committee hearing on smartphone encryption.